Gym memberships
Gym memberships runs your gym with its front desk, one gym or several clubs: your plans, members, memberships, check-ins and class timetable, in one place.
A gym and its front desk, one gym or several clubs: members, plans, memberships, check-ins, classes and free trials answered by an agent. The front desk signs members up and checks them in, and never sees a birthday.
Try it
Products, Contacts, Classes, Class bookings, Customers, Requests, Memberships, Check-ins
Try it freeWhat it does for you
The front desk signs up members, sells memberships, checks members in and books their classes. It never sees a member's birthday or changes what a member pays.
- People book a free trial on your website, and an AI agent drafts a friendly reply that offers a time and tells them what to bring. You read it and send it as it is, or ask for a new draft.
- With a team, your trainers check members in and keep the class bookings. With several clubs, each member has a home club, and each club keeps its own timetable and answers its own trial requests.
- Members pay each month by card: you send the payment link, the member picks Pay each month, and Stripe charges the card each month and moves the membership's Paid until. You or the front desk stop it, and only you refund a charge; the member stops it or changes the card from their link. A week after an active membership's Paid until passes, you get a mail.
- With Business details, a member who does not come to a booked class, or cancels it later than Late cancellation within, gets the No-show fee or the Late cancellation fee you set there. You or a manager confirm the fee as due or waive it, the front desk sees it and cannot change it, and the list Fees due by member shows what each member owes. No card is charged: you collect the fee.
- The front desk asks for a member's refund, and you or a manager approve it before it is paid.
- Members check themselves in on their phone: from their own membership page they tap Check in, and the gym refuses it, with the reason, when the membership is not active or the payment has run out (Paid until has passed). The front desk and trainers still check members in.
- Each member's card prints from their membership.
Make it yours
Your business is not quite like any other. Ask the assistant for what is missing, in your own words: a new step, an email, a list, a rule. Every change is shown before it happens, and any change can be undone.
Add class bookings to the members' own page, and refuse one when the class is full.Email members whose membership ends this month.Add a family plan that covers two members at one price.
Add-ons that change it
Each of these adds one more thing to your base. Tick the ones you want when you create your base, and add or remove them later in Settings, Modules.
Approvals
A document above the approval amount of Business details waits for the approval of the owner or a manager.
Business details
The business itself: its address, tax number and payment details.
Locations
The places where the business works: shops, branches, clinics, warehouses, depots, venues and vans.
Quotes
Priced offers to contacts, with their lines.
Refunds
Money given back to customers, and credit notes.
Reports
The reports that agents write each week or month.
Staff
Contacts who work for the business: their job, their place and their team.