Local deliveries
Local deliveries plans the deliveries of a shop that brings its own goods in its own vans, such as a florist, a bakery, a caterer or a furniture shop.
For a shop that delivers its own goods in its own vans, such as a florist, a bakery or a furniture shop: deliveries in van slots that never take more than the van carries, the messages to the customer by mail or SMS that the shop chooses, a photo and a signature at each door, and the failed deliveries planned again. With drivers, each one sees only their own slots and deliveries on the phone.
Try it
Business details, Contacts, Customers, Locations, Delivery slots, Deliveries
Try it freeWhat it does for you
Your customers know when their order comes, and you have the proof that it arrived.
Take an order by phone, in the shop, or from your online shop, which sends it to Local deliveries. Each delivery waits in To schedule until you give it a slot: a van and a few hours of a day. A slot takes no more deliveries than the van carries, so a full van says so before it leaves.
- Each afternoon the Delivery planner, an AI agent, puts the deliveries that wait into the slots with room, on the day and in the part of the day that each customer asked for, the nearby addresses together, and writes why. Each morning you get the list of the day, with the stops in order.
- You choose which messages each customer gets and when, in Business details, Customer messages, by mail, by SMS or by both: the day before the delivery, with the slot's day and hours, when the van leaves, with the hours and the shop's phone, when the driver is near, and when it is delivered. With a logo in Settings, General, each mail shows it at its top. At each door the driver opens My deliveries today on the phone: a photo of the goods, the name of who took them and a signature. The base refuses Delivered without the photo and the name. When you have drivers, each one sees only their own slots and the deliveries in them, and you see every van's day in Today by van.
- When nobody is at home, pick Failed and the reason. The delivery goes back to To schedule for a new day, and the customer gets a message to choose one. With several depots, each van, slot and delivery works from its depot, and after two failed attempts the next trip waits for the depot's manager.
Make it yours
Your business is not quite like any other. Ask the assistant for what is missing, in your own words: a new step, an email, a list, a rule. Every change is shown before it happens, and any change can be undone.
Add a delivery fee to each delivery, from the distance.
Add-ons that change it
Each of these adds one more thing to your base. Tick the ones you want when you create your base, and add or remove them later in Settings, Modules.
Reports
The reports that agents write each week or month.
Staff
Contacts who work for the business: their job, their place and their team.