Property management
Property management keeps the homes you let in one place: properties, tenants, leases, rent and jobs.
Properties, tenants, leases and rent, jobs reported through a form and sorted by an AI agent, and a portal for tenants. With Staff, each property has its property manager, who books its jobs.
Try it
Business details, Contacts, Customers, Jobs, Tenants, Properties, Leases, Rent payments, Enquiries, Rental applications
Try it freeWhat it does for you
It replaces the spreadsheets and the notebook, and every lease prints from its page or is signed online: the tenant gets a link and signs on any device.
A tenant reports a problem on a form on your website, says what is wrong and where, and gets a mail with its number. An AI agent matches it to the property and sets its priority: urgent for water coming in, no heating or a door that does not lock, low for what can wait. You book a tradesperson and a visit, so urgent jobs come first and none is forgotten.
- Before a lease there is an application. A prospective tenant fills in Apply to rent on your website, with the property, the day they would move in, their employer and their income, and pays your application fee by card if you set one. You sort the applications in one list, record the background, credit and eviction checks you ran elsewhere with their reports, and accept or decline. An accepted applicant becomes your tenant, and the lease opens already filled in with the property's rent and the move-in date. The checks and your notes stay private.
- The rent falls due on the 1st of every month, and late rent has its own list.
- Your tenants sign in to a portal of their own and see only their lease, their rent and their jobs. Their contact details and your notes stay private.
- With Staff, each property may have its property manager: a job that the agent placed goes to the property's manager, who books the tradesperson and the visit, and your staff see the properties they look after. Add-ons give your landlords a portal of their own and a monthly statement, and remind the tenants of late rent every Monday.
Make it yours
Your business is not quite like any other. Ask the assistant for what is missing, in your own words: a new step, an email, a list, a rule. Every change is shown before it happens, and any change can be undone.
Email the tenant when their job is scheduled, with the date of the visit.Add the gas safety check's date to properties, and a list of those due in the next month.Email the tenants with late rent a reminder every Monday.
Add-ons that change it
Each of these adds one more thing to your base. Tick the ones you want when you create your base, and add or remove them later in Settings, Modules.
Departments
The groups of people under a manager: departments, regions, teams, crews and portfolios.
Landlords
Contacts whose properties the business lets for them.
Landlords' portal
Each property's landlord, and a portal where a landlord sees their own properties, leases, rent and jobs and their tenants' names, without the tenants' contact details or your notes.
Landlords' statements
Each landlord's management fee and last month's rent collected, jobs, fee and what you pay them, with the Statement to print.
Payments
Money in and money out that the base records as payments, and how and when each paid item was paid: one Method, and Mark paid, which asks for the day and the method.
Rent reminders
Each Monday, a mail to each tenant whose rent is late, through the shared add-on Reminders, as Settings › Business details sets for Rent payments, and a chart of the rent collected in each of the last six months.
Reports
The reports that agents write each week or month.
Staff
Contacts who work for the business: their job, their place and their team.