Restaurant reservations
Restaurant reservations runs the bookings of your restaurant, or of several: your tables, your guests and every reservation in one place.
Tables, guests and bookings for a bistro: a public booking form, a Host agent that picks the table, floor staff who seat the guests, and a Reserved card to print.
Try it
Contacts, Appointments, Customers, Dining tables, Staff
Try it freeWhat it does for you
You, your managers and the floor staff work from the same list instead of a paper book and notes by the phone.
A guest books a table on your website. An AI agent finds the guest in your guest list or adds them, picks a free table that fits the party, in the area they asked for when it can, and writes a short, warm confirmation. You or a manager check the table and the words, then book it, and the guest gets the confirmation by email.
- A table already booked at that time is refused, so there are no double bookings.
- A full house turns no one away. A walk-in party goes on the waitlist, with its party size, the wait you quote it and its mobile number, and a guest can join from a public form on your website. Today's parties shows the booked reservations and the waiting parties on one list, the waiting ones in the order they joined. When a table is ready, floor staff pick Table ready; with the add-on Waitlist texts, the guest gets a text from your own SMS gateway and the party records that the text was sent and when. Pick Seat the party to give it a table: a table already booked at that time is refused.
- Floor staff see each guest's preferences, and a Reserved card prints for each booking.
Make it yours
Your business is not quite like any other. Ask the assistant for what is missing, in your own words: a new step, an email, a list, a rule. Every change is shown before it happens, and any change can be undone.
Open the terrace tables for booking only from May to September.Mark a guest as a regular after their fifth visit.Ask for a deposit on bookings of eight or more.
Add-ons that change it
Each of these adds one more thing to your base. Tick the ones you want when you create your base, and add or remove them later in Settings, Modules.
Approvals
A document above the approval amount of Business details waits for the approval of the owner or a manager.
Business details
The business itself: its address, tax number and payment details.
Customer feedback
What customers answer after a job, an appointment, an order or a delivery, and a monthly summary.
Locations
The places where the business works: shops, branches, clinics, warehouses, depots, venues and vans.
Reports
The reports that agents write each week or month.