Why you got this email
You got an email from Base Captain about a base prepared for your business. This page says who wrote it, why you got it, what we keep and for how long, and how to stop it.
Last updated
How to stop
Click the unsubscribe link at the end of the email, or answer it with “stop”. Either way we never write to that address again, and we keep it only to make sure of that.
Who wrote it
- An AI agent wrote it.
- An AI agent of Base Captain wrote the email, and another AI agent checked it before it left: that it is true to what your website says, that it promises nothing Base Captain does not do, and that it says an AI wrote it. No person wrote it, and most of these emails leave without a person reading them first.
- Your answer.
- An AI agent reads your answer and sorts it, and answers a question it can answer from our notes and the base we prepared for you. What it cannot answer goes to a person at Base Captain.
Why you got it
- Your business’s public address.
- We wrote to an address your business publishes on its own website for anyone to write to, such as info@ or office@, never to a person’s own address.
- A base prepared for you.
- We looked at your business’s public website and prepared a base of Base Captain for your kind of business. The email tells you why we thought it fits, and links to it: the link opens a copy of it for you to try, change and keep.
- At most twice.
- One email, and at most one short follow-up a few days later if there is no answer. Then we do not write again, unless you answer.
What we keep
- What we keep.
- Your business’s name, website, country and kind of business; the public address we wrote to; our notes on your public website, each with the page it came from; the emails we sent, whether each arrived, and your answers; how often the base prepared for you was opened, and how many of its copies were kept.
- Never a person.
- We keep no person’s name and write to no person’s own address. If an answer is signed with a name, the name stays only in the answer’s text.
- Why, and on what basis.
- To offer your business a product that fits it: our legitimate interest in telling businesses about Base Captain (GDPR Art. 6(1)(f)). Your business keeps the right to say no at any time, and we stop.
- How long.
- Twelve months with no answer, then we delete your business, our notes, the emails and your answers. When you ask us to stop, we keep your address, and only that, forever, so that we never write to it again.
Who handles it
- The email service.
- The email service that sends these emails, and tells us whether each arrived, bounced, or was answered.
- The AI providers.
- The AI models that write, check and sort the emails, reached through the AI provider on our subprocessors’ list, which sends nothing to a model host that trains on it or keeps it.
- Our servers.
- The servers that keep all of it, and the front every request goes through, as the subprocessors’ list says.
The companies are named, with where they are, on Subprocessors. Nothing about your business is used to train AI models.
Who we are
Base Captain, LLC (its address is on Legal) decides what is kept here and why. Write to [email protected] about anything on this page.
Your rights
- What you may ask.
- To see what we keep about your business, to correct it, to have it deleted, to limit how we use it, and to object to it (GDPR Art. 15 to 21). An objection to these emails always stops them.
- How.
- Write to [email protected]. We answer within one month, and tell you if we need longer and why.
- Complaints.
- You may complain to the data protection authority where you live or work.
The rest, how transfers outside the EU are covered among them, is in the privacy policy.